Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers
Productivity
Plan your work, tasks and meetings in your calendar within Creatio. Synchronize your tasks and calendar with Google Calendar and Microsoft Exchange.
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Microsoft Teams phone connector
Microsoft Teams phone connector for Creatio
This application will allow you to receive and make calls through Microsoft Teams, as well as view call logs and dashboards