Collaboration between your company and your customers through the Evoqia Portal

An ability to send approvals via email

Chatbot designer for 24/7 service for your customers

Omnichannel dialogue functional for seamless customer interactions

Take photos using a laptop or phone camera and save them to records immediately

Create additional dynamic characteristics for your configuration item

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Filter customers using dynamic groups when scheduling visits in Pharma Creatio