Automatic appointment of service and assignee in a new case based on incoming email and service details

The add-on helps to simplify routine operations within the framework of the ongoing workflows

This add-on allows you to change color for activities in actions dashboard container

For delivery excellence across portfolios of IT and non-IT projects via PMO automation, stakeholder alignment, and effective governance

Take photos using a laptop or phone camera and save them to records immediately

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Automatically process attachments encrypted using a digital signature in synchronized emails

Create, manage and monitor your orders and contracts. Ensure timely fulfillment of all your orders, and detect and avoid the bottlenecks in your document flow.