Creating cases using preconfigured templates

Employee compensation system. Bonus accrual, accrual rules, compensation management and analytics

Automatic appointment of service and assignee in a new case based on incoming email and service details

The add-on helps to simplify routine operations within the framework of the ongoing workflows

Manage problems connected to cases

For creating questionnaires as basis for surveys, interviews, quizzes, certifications, and checklists that can include scoring of results.

Simple work with catalogs in the system. Filter the records automatically, hierarchy of selection, convenient and quick adding records to the details.

Take photos using a laptop or phone camera and save them to records immediately

Create additional dynamic characteristics for your configuration item

Favorite email templates for sending a response to a customer in a case