Beesender Bot Master for Creatio
Bestsellers
No-code rule-based chatbot builder for Creatio
Overview
Product overview
Product description
Beesender Bot Master helps create virtual assistants with a no-code approach. You can use the Creatio business process designer to set a rule-based chatbot without code development.
Communication channels:
- Website widgets;
- WhatsApp Business API;
- Instagram Direct;
- Facebook Messenger;
- Twitter;
- Telegram;
- Viber;
- Line;
- WeChat;
- Microsoft Teams;
- Mobile apps (API);
- Customer portals.
Data security backed by Azure.
Key Features
Messages with action buttons
Add buttons that trigger subprocesses, transfer the chat, or collect free-text responses
Rich media messages
Send images, geolocation, and Creatio-generated files (e.g., invoices) to enrich the conversation.
Pricing
Monthly
Annual
1. Standard
$
200.00 / month
billed annually
Description (Formatted)
- One chatbot license allows you to connect one business process with a chatbot.
2. Server On-prem (optional)
$
1,000.00 / month
billed annually
Description (Formatted)
- This pricing is OPTIONAL.
- The license is installed on a customer's on-prem server infrastructure.
- Includes file service application to store chats’ attachments on the corporate server.
- Requires mandatory Premium technical support plan.
Terms and Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Pricing FAQ
How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?
Support
Support is available for this application
Support is provided by the developer within the “Basic”, “Business” and “Premium“ packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
Installation
Resources
Data sharing
- By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
- The App Developer will process your data under their privacy policy.
Versions
Versions history
Version
Compatibility
Release date
4.1
8.3.0 and up
Release summary
📊 Analytics
- Added Analytics to the Beesender Chats section in the Freedom UI interface.
📱 Channel management improvements
- Improved the process of adding Facebook, Facebook Messenger, Instagram Direct, and Instagram Comments:
- The system now requests a permanent access token instead of a temporary one.
- Removed outdated channels from the channel selection window.
🐞 Bug fixes
4.0
8.1.3 and up
Release summary
🧠 AI & Automation
• Automatic Chat Summary generated upon chat closure with Creatio AI
💬 Communication Features
• Alternative routing logic for chat distribution to agent groups
• Beesender chats are shown in the Timeline view now
🌍 Localization
• Portuguese localization added (both PT and BR variants)
3.4
8.1.3 and up
Release summary
-
The agent’s workspace is now available in the CTI panel.
-
Redesigned agent workspace elements to align with Creatio styles.
-
Added localization for Arabic.
-
Chat initiation is now available through communication tools in the contact card.
-
Simplified the initial setup process for chats.
-
Added the ability to display contact information or related objects in the top section of the chat window.
3.3.2
8.1.0 and up
3.3.1
8.1.0 and up
Release summary
Fixed an issue with webhooks.
3.3
8.1.0 and up
Release summary
Localization
- Support for Polish and Hebrew: Enhanced user experience with additional language options.
User Interface Enhancements
- Full-Screen Communication Panel: Enhanced visibility in Beesender Chats.
- New Buttons and Functionalities: Improved navigation and interaction within Freedom UI.
- Message Status Display: Real-time updates on message delivery statuses across various channels.
- Scroll Button: Simplified browsing through message history.
- Chat Closing Button: Streamlined chat management.
- Show All Button: Expanded visibility for chat message details.
Data Management and Analysis
- Advanced Analytics: Introduction of new filters, metrics, and graphs in the "Summary" section.
- Optimized Chat Distribution: Enhanced control over chat assignments and agent availability.
Communication Features
- Message Resending: Facilitated correction of sending errors.
- Client Responses Display: Unified view of client interactions.
- "Ask a Question" Message Integration: Streamlined communication without button dependency.
- Contact Binding: Automated update of contact information with messenger photos.
- "Share Contacts" Button: Enabled seamless contact sharing in Telegram and Viber.
- SMS Channel: A new SMS communication channel has been added, enhancing direct text message interactions with customers across various networks.
Configuration and Customization
- Enhanced Setup Wizard: Improved efficiency in chat setup and token management.
- API Key Authentication: Strengthened security measures for API access.
System Stability and Optimization
- Load Optimization: Minimized unnecessary system strain.
- Auto-Opening Page Correction: Fixed issues with pages opening unexpectedly.
- Chatbot Stability: Reduced occurrences of duplicate chatbot instances.
Additional Features
- File Sending Capability: Enhanced file attachment process from the business process designer.
- Refined "Ask a Question" Element: Improved functionality with text trimming.
2.6
Release summary
New channel - Instagram Direct
Manual app installation
- Open the needed app → the Packages tab - download the Markeplace app files.
- Click in the top right → Application Hub
- Click New application. This opens a window.
- Select Install from file and click Select in the window that opens.
- Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.
Compatibility notes