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Engaging dormant customers

Automatic scheduling of tasks on customers without any activities within last 6 months

    Description
    Product description

    The ‘Automatic creation of tasks on dormant customers’ business process starts every working day at 12.15 AM.

    System processes only a part of accounts database on a daily basis, so each manager receives up to four activities per day. A few activities per day allows the manager to plan his schedule efficiently, taking into account current commitments.

    The following tags have been added in the Accounts section:

    • ‘Update owner’ - an account is automatically tagged with 'Update owner' if the Owner field is not filled in or user of 'Owner' contact has been deactivated.
    • ‘Do not connect’ - if no further cooperation with the customer is intended, tag such account with 'Do not connect' manually and it will not be processed by the business process.
    • ‘NextDayUpdate’ - the business process uses this tag to distribute activities between managers evenly.
    Languages
    Price
    Free
    Support is not available for this application.
    Support conditions

    Thank you for choosing to use our Marketplace app. We appreciate your interest and want to provide you with important information about our support policy.

    Please note that this app is provided "AS-IS" without any warranties, and at this time, we do not offer official support service level agreements (SLAs). While we are committed to improving the app and providing assistance when possible, we may not be able to provide dedicated support for individual users.

    We understand that this may be disappointing, and we apologize for any inconvenience this may cause. We encourage you to refer to our documentation and to participate in Creatio Community for assistance.

    Thank you for your understanding and for choosing to use our app. We hope that you will continue to enjoy the benefits of the app despite this limitation.

    Product compatibility
    Product
    All products on Creatio platform
    Version
    7.11 and up
    Platform
    .NET Framework
    Developed by
    Support
    Cost
    Category
    Type
    Template
    Compatibility