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ITSM. Service Level Management. Service development

Preparation of service requirements and description for new service release
Template
Application type
Business process
Template type
    Product description
    Product description

    Business process purposes:

    • Definition and formalisation of service level requirements
    • Development of service specifications
    • Preparation and approval of Service Level Agreement with business owner
    Price
    Free
    Product compatibility
    Product
    Service (enterprise)
    Version
    7.10.2 and up
    Platform
    .Net Framework

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