4.3 (60 ratings)

Beesender Bot Master for Creatio

No-code rule-based chatbot builder for Creatio

Application type
On-site deployment
Cloud deployment
Application is certified by Creatio experts
    Product description
    Product description

    Beesender Bot Master helps create virtual assistants with a no-code approach.  You can use the Creatio business process designer to set a rule-based chatbot without code development.

    Popular cases of chatbots in Creatio:

    1. Welcome Bot: helps your clients contact the right group of agents.
    2. Waiting Bot: interacts with your clients when your agents can’t.
    3. Service Bot: allows you to create a service case without involving an agent.
    4. Notification Bot: informs your client whenever the service case status changes.
    5. Feedback Bot: asks the client to evaluate the quality of service or consultation.
    6. Survey Bot: conducts NPS and CSI surveys through WhatsApp, Twitter, Telegram, etc.
    7. HR Bot: helps choose appropriate candidates and schedule meetings with recruiters.
    8. Training Bot: makes on-the-go training and tests.

    Key features:

    • Is a no-code chatbot builder with a set of process elements (send a text, send button message, send image, send file, send location).
    • Can automatically create a contact, lead, order, request, etc. during a chat with a client.
    • Enriches customer profiles in Creatio with new parameters based on customers' communication history with the chatbot.
    • Saves customers' communication history with the chatbot in the contact card.
    • Sets the chatbot queue position (before or after the agent).
    • Transfers chats from the chatbot to an agent or another chatbot.
    • Can activate chatbots with an external trigger (for example, a business process or marketing campaign).
    • Is easily updated, thanks to A/B testing functionality.
    • Includes the ability to select channels in which the chatbot works and, to connect one chatbot to several channels.
    • Has the ability to connect several chatbots to the same communication channel.
    • Allows you to set up analytics to display the popularity of different chatbot scenarios.
    • If necessary, includes the integration of Beesender Bot Master with a third-party NLP service provider so that your customer can communicate with the chatbot in a natural way.
    • Hybrid Dialogs "Chatbot - Agent - Chatbot" (requires Beesender Chat Master license). 

    For details please visit beesender.com.

    Communication channels:

    • Web-site widgets;
    • WhatsApp Business API;
    • Instagram Direct;
    • Facebook Messenger;
    • Facebook Workplace;
    • Twitter;
    • Telegram;
    • Viber;
    • Line;
    • WeChat;
    • Skype;
    • Microsoft Teams;
    • Mobile apps (API);
    • Customer portals.
    Support conditions

    Support is provided by a developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Beesender Bot Master for Creatio one chatbot cloud/on-site subscription
    $ 1.800
    / year
    • One chatbot license allows you to connect one business process with a chatbot.
    • For the annual subscription, the one-year period is considered a period of 360 calendar days.
    • The cost of implementing Beesender Bot Master for Creatio and specific customization of the chatbot is calculated separately.
    Pricing does not include taxes and fees (such as VAT) regulated by law.
    Product compatibility
    All products on Creatio platform
    7.11 and up
    Any supported DBMS
    .Net Framework

    Terms & Conditions

    Guides and manuals

    Steps to start a free trial:

    1. Install the add-on from Creatio Marketplace.

    2. If trial licenses were not uploaded automatically, ask your Creatio account manager to provide you with trial licenses: 

    • Beesender Chat Master - 1
    • Beesender Bot Master - 1

    3. Contact the Beesender support team (support@beesender.com) for a product intro call.

    Leave your feedback about the solution to its developer and Marketplace team