Beesender Welcome Bot on Creatio Marketplace revolutionizes customer service with a fully customizable chatbot that supports 20 languages (English, Spanish, French, German, Portuguese, Italian, Ukrainian, Polish, Lithuanian, Czech, Dutch, Hebrew, Russian, Turkish, Arabic, Hindi, Thai, Vietnamese, Malay, Indonesian), contact registration, callbacks, FAQs, and live chat. Adding new questions and categories directly within Creatio for a seamless customer experience.

Use cases:

1. Customer service: The Welcome Bot can be used to provide fast and efficient customer service. Users can quickly find the information they need through the chatbot's FAQ feature, while the chat with agent option allows them to connect with a human representative if needed.

2. Lead generation: By collecting contact information and scheduling callbacks, the Welcome Bot can help businesses generate new leads and stay connected with potential clients.

3. Multi-lingual support: With support for 20 languages, the Welcome Bot is an excellent choice for businesses with a global customer base. The chatbot's language selection feature ensures personalized communication with users, regardless of their language preference.

4. Improved customer experience: By providing fast and efficient access to information, the Welcome Bot can help improve the overall customer experience. Users will appreciate the convenience of having answers to their questions readily available and the option to connect with a human representative if needed.

5. Streamlined communication: The Welcome Bot can help businesses streamline their communication processes by automating tasks such as contact registration and callbacks. This can help reduce the workload on customer service representatives and improve response times.

Key features:

• Easily customized directly from within the Creatio interface

• Supports 20 languages by default, providing global reach

• Personal data processing consent feature, ensuring compliance with data protection and privacy laws

• Contact registration feature, allowing for recognition and registration of contacts for future interactions

• Callback function, collecting user information and creating new contacts in the Creatio system

• FAQ function, providing quick and easy access to commonly asked questions without collecting personal data

• Chat with an agent function, allowing for seamless transfer to a human agent for more complex inquiries

• Ability to disable features such as Chat with Agent and FAQ if not required

• Close the Chat button for a smooth and polite user experience

Notes:

Beesender bot master for Creatio license is required to use the Welcome Bot.

The Welcome Bot must be installed after installation of Beesender bot master for Creatio.