0
0 (0 ratings)

Consimple loyalty for Creatio

A powerful Creatio-based solution for loyalty programs automation

Add-on
Application type
On-site
On-site deployment
Consultancy required
For solution demonstration, the consultation of development engineer is required
    Product description
    Product description

    Consimple loyalty for Creatio is the Creatio-based solution that allows you to customize any complexity of the loyalty program mechanics, to integrate loyalty programs into communications through all and any channel and constantly monitor the dynamics of the program execution.

    The key advantages of the solution are:

    • user-friendly interface which makes it easy and convenient to manage loyalty program rules of any complexity;
    • smart segmentation of customers and managing multi-channel communications through single system;
    • highly-functional and flexible service for processing purchases in real time with a ready-made API for POS integration.

    Complete history of customers and their purchases

    • Single customer profile in Creatio
    • Records of purchases, accruals and bonuses
    • Clients' cards and their status update
    • Information about participation in the loyalty program
    • The history of communication with the loyalty program participants
    • Creatio tools for customizable customers segmentation

    Card management

    • Preset process of new cards release and activation
    • Electronic, plastic and virtual card
    • Coupons, vouchers and certificates
    • Management of card accounts: joint family savings, basic and supplementary cards.

    Rewards mechanics management

    • Discounts, bonuses, gifts, coupons, certificates
    • Rewards based on purchase size and products included, as well as previous purchases history
    • Rewards for non-buying activity, for any client's targeted action
    • Targeting specific dynamic segments of customers
    • Temporary and permanent mechanics
    • Configuration of campaigns in relation to the outlet
    • Levels of loyalty program engagement
    • Managing priorities of loyalty program rules
    • Testing and launching loyalty program rules

    Learn more about supported reward mechanics

    Omni-channel communications with loyalty program participants

    • Ready-to-use professional tools for email marketing
    • Easy integration with other channels, e.g. push notifications, SMS, instant messengers, mobile applications
    • Marketing Creatio platform for building omnichannel campaigns to communicate with loyalty program participants
    • Issuance of coupons, gifts, bonuses and discounts within omnichannel campaign
    Languages
    Support conditions
    Basic package
    (Offered at no additional cost as part of the subscription)
    Business package
    (10% of the subscription price per year)
    SLA - 8 hours response time for a critical incident (Critical incident - the key functionality of the Consimple Loyalty product is completely unavailable (operation of the Cards, Card Accounts, and Promotions sections). SLA - 4 hours response time for a critical incident (Critical incident - the key functionality of the Consimple Loyalty product is completely unavailable (operation of the Cards, Card Accounts, Promotions).
    9am - 6pm (CET)
    Mon. - Fri.
    9am - 6pm (CET)
    Mon. - Sun.

    Support services:

    • Unlimited cases.
    • Software installation consulting.
    • Correction of detected defects in the basic software logic.
    • Providing new versions and critical patches.
    • Access to your personal account in JIRA.

    Support limitations:

    • Integrations and project customizations are not supported.
    • Advice on using the functionality of the promotions in Consimple Loyalty for Creatio is not included.
    • The analysis and maintenance of the server infrastructure is not performed during the operation of the software.
    Price
    Consimple loyalty for Creatio up to 800 000 active contacts
    $ 5.000
    / year
    Consimple loyalty for Creatio up to 1500000 active contacts
    $ 10.000
    / year
    Consimple loyalty for Creatio more than 1500000 active contacts
    on demand

    The solution consists of two subsystems:

    1. A Creatio-based product for managing PL rules, which can be deployed both in the cloud and on-site.
    2. A processing service for executing PL rules, which can only be deployed in on-site.

    To get the product you should buy following product licenses:

    1. Not less than one Consimple loyalty for Creatio users product license (corresponds to the Marketing Creatio pricing per user).
    2. Not less than one Consimple loyalty for Creatio active contacts product license (corresponds to the Marketing Creatio pricing per active contacts).
    3. One of the Consimple loyalty for Creatio engine product license according to selected count of the active contacts (corresponds to the product license pricing mentioned above).

    For an accurate calculation of the total cost of Marketing Creatio and Consimple loyalty for Creatio, contact the partner or your manager. 

    A customer independently organizes and pays for the server to host the processing service.

    Pricing does not include taxes and fees (such as VAT) regulated by law.
    Product compatibility
    Product
    Sales (commerce)
    Sales (enterprise)
    Marketing
    Version
    7.11.3 and up
    DBMS
    MS SQL
    Platform
    .Net Framework
    Guides and manuals

    The solution consists of two subsystems:

    1. A Creatio-based product for managing PL rules, which can be deployed both in the cloud and on-site.
    2. A processing service for executing PL rules, which can only be deployed in on-site.

    To install and configure a demo with the processing of loyalty program rules or using the solution, contact the solution developer (Consimple) or your Creatio manager.

    Leave your feedback about the solution to its developer and Marketplace team