Consimple loyalty for Creatio
A powerful Creatio-based solution for loyalty programs automation
Overview
Product overview
Product description
Consimple loyalty for Creatio is the Creatio-based solution that allows you to customize any complexity of the loyalty program mechanics, to integrate loyalty programs into communications through all and any channel and constantly monitor the dynamics of the program execution.
The key advantages of the solution are:
- user-friendly interface which makes it easy and convenient to manage loyalty program rules of any complexity;
- smart segmentation of customers and managing multi-channel communications through single system;
- highly-functional and flexible service for processing purchases in real time with a ready-made API for POS integration.
Complete history of customers and their purchases
- Single customer profile in Creatio
- Records of purchases, accruals and bonuses
- Clients' cards and their status update
- Information about participation in the loyalty program
- The history of communication with the loyalty program participants
- Creatio tools for customizable customers segmentation
Card management
- Preset process of new cards release and activation
- Electronic, plastic and virtual card
- Coupons, vouchers and certificates
- Management of card accounts: joint family savings, basic and supplementary cards.
Rewards mechanics management
- Discounts, bonuses, gifts, coupons, certificates
- Rewards based on purchase size and products included, as well as previous purchases history
- Rewards for non-buying activity, for any client's targeted action
- Targeting specific dynamic segments of customers
- Temporary and permanent mechanics
- Configuration of campaigns in relation to the outlet
- Levels of loyalty program engagement
- Managing priorities of loyalty program rules
- Testing and launching loyalty program rules
Learn more about supported reward mechanics
Omni-channel communications with loyalty program participants
- Ready-to-use professional tools for email marketing
- Easy integration with other channels, e.g. push notifications, SMS, instant messengers, mobile applications
- Marketing Creatio platform for building omnichannel campaigns to communicate with loyalty program participants
- Issuance of coupons, gifts, bonuses and discounts within omnichannel campaign
Pricing
Monthly
Annual
1. Up to 800 000 Active Contacts
$
416.67 / month
billed annually
2. Up to 1500000 Active Contacts
$
833.33 / month
billed annually
3. More than 1500000 Active Contacts
On demand
Terms and Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Pricing FAQ
How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?
Support
Support is available for this application
| Basic package (Offered at no additional cost as part of the subscription) |
Business package (10% of the subscription price per year) |
| SLA - 8 hours response time for a critical incident (Critical incident - the key functionality of the Consimple Loyalty product is completely unavailable (operation of the Cards, Card Accounts, and Promotions sections). | SLA - 4 hours response time for a critical incident (Critical incident - the key functionality of the Consimple Loyalty product is completely unavailable (operation of the Cards, Card Accounts, Promotions). |
| 9am - 6pm (CET) Mon. - Fri. |
9am - 6pm (CET) Mon. - Sun. |
Support services:
- Unlimited cases.
- Software installation consulting.
- Correction of detected defects in the basic software logic.
- Providing new versions and critical patches.
- Access to your personal account in JIRA.
Support limitations:
- Integrations and project customizations are not supported.
- Advice on using the functionality of the promotions in Consimple Loyalty for Creatio is not included.
- The analysis and maintenance of the server infrastructure is not performed during the operation of the software.
Installation
Setup guide
The solution consists of two subsystems:
- A Creatio-based product for managing PL rules, which can be deployed both in the cloud and on-site.
- A processing service for executing PL rules, which can only be deployed in on-site.
To install and configure a demo with the processing of loyalty program rules or using the solution, contact the solution developer (Consimple) or your Creatio manager.
Data sharing
- By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
- The App Developer will process your data under their privacy policy.
Versions
Versions history
Version
Compatibility
Release date
1.0
7.11.3 and up
Release summary
Manual app installation
- Open the needed app → the Packages tab - download the Markeplace app files.
- Click in the top right → Application Hub
- Click New application. This opens a window.
- Select Install from file and click Select in the window that opens.
- Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.
The solution consists of two subsystems:
To get the product you should buy following product licenses:
For an accurate calculation of the total cost of Marketing Creatio and Consimple loyalty for Creatio, contact the partner or your manager.
A customer independently organizes and pays for the server to host the processing service.