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Field surveys for Creatio

Customer field surveys in Creatio mobile application
    Product description

    The "Field surveys for Creatio" add-on allows you to conduct field surveys during visits of sales representatives to customers.

    Use cases:

    The add-on is helpful for companies with field sales that plan to collect customer feedback or conduct research through surveys during visits.

    Key features:

    • automatic survey creation based on visit, if questionnaire is setup for the active field sales rule;
    • step-by-step question view during survey;
    • additional posibility to add comment or attach photo to the every answer;
    • different answer types in questionnaire - single choice option, open-ended answer, logical and number.


    • Field surveys are carried out in Creatio mobile application only.
    • One survey per visit is available.
    Field surveys for Creatio

    Terms & Conditions

    Support is not available for this application.
    Support conditions

    Thank you for choosing to use our Marketplace app. We appreciate your interest and want to provide you with important information about our support policy.

    Please note that this app is provided "AS-IS" without any warranties, and at this time, we do not offer official support service level agreements (SLAs). While we are committed to improving the app and providing assistance when possible, we may not be able to provide dedicated support for individual users.

    We understand that this may be disappointing, and we apologize for any inconvenience this may cause. We encourage you to refer to our documentation and to participate in Creatio Community for assistance.

    Thank you for your understanding and for choosing to use our app. We hope that you will continue to enjoy the benefits of the app despite this limitation.

    Product compatibility
    7.12.2 and up
    .Net Framework
    Deployment options

    The app is compatible only with Field sales for Creatio or Pharma Creatio add-ons.

    Guides and manuals
    1. Add survey in visit actions list. Go to System designer > Lookups > 'Field sales rules' lookup > open active rule and add new action 'Survey' at 'Actions' tab.
    2. Add answers. Go to System designer > Lookups > open 'Answer' lookup and add all possible answers you plan to use in surveys.
    3. Add questionnaire. Go to General workplace > Questionnaires section and setup a questionnaire by adding questions and answer options.
    4. Check survey results. Based on new visit a corresponding survey is automatically added in Surveys section. After survey completion answers of the survey are updated at 'Questions and answers' tab .

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