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Gmail Add-on for Creatio

Google Extension that embeds part of Creatio functionality into Gmail
    Description
    Product description

    Gmail Add-on for Creatio allows users to process and connect emails from Gmail to Creatio records. 

    Use cases:

    • Add New Contact and Account to Creatio. 
    • Link inbound emails to the From contact or any CC'd contact.
    • See if the contact has Cases or Opportunities. 

    Key features:

    • Easy setup 
    • No package installation in Creatio
    • Connect emails with Creatio Contacts and Accounts. Email addresses will be considered the key field to search for existing contact records.
    • Send and receive emails and associate them to Contact History in Creatio for all Contacts included in an email (To, From, CC, CCO).
    • Click on the selected email in Gmail and open a linked Contact or Account in Creatio.
    • Create a new Contact with Account into Creatio or add a contact to an existing Account.

    Notes:

    The extension works with Cloud and On-site versions of Creatio.
    An active Gmail account in Google is required to use this connector. 

    For more information, visit: https://bglobalsolutions.com/gmail-add-on/

    Languages
    Price
    $ 12
    user / year

    The minimum annual purchase volume per customer is at least 10 licenses.

    An active Gmail account in Google is required to use this connector. 

    The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
    Pricing does not include taxes and fees (such as VAT) regulated by law.
    The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.

    Terms & Conditions

    Support is available for this application.
    Support conditions
    Support is provided by the developer within the “Basic” and “Business” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
    Support contacts
    Phone
    +5982 6184069
    Email
    services@bglobalsolutions.com
    Product compatibility
    Product
    All products on Creatio platform
    UI Framework
    Classic UI
    Freedom UI
    Version
    7.18 and up
    DBMS
    PostgreSQL
    MS SQL
    Oracle
    Platform
    .NET Core (deprecated from 8.0.9)
    .NET Framework
    .NET 6 (started from 8.0.9)
    Deployment options
    Cloud
    On-site
    Account data sharing

    By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.

    The App Developer will process your data under their privacy policy.

    Guides and manuals

    STEP 1: Gather the Necessary Information

    To get started with Gmail Add-on for Creatio, you’ll need a few key pieces of information:

    -A Key for usage (request API key from BGlobal Solutions team).

    -The URL of your Creatio platform.

    -Your username and password for the platform.

    Once you have this information, you’re ready to start configuring the connector and accessing your business data in real time.

    STEP 2: Install the Connector

    Install the connector into your Gmail Account from Google Marketplace.

    STEP 3: Give the Connector Access to your Google Account

    Gmail requires you to give a third party access to read and access your emails.

    STEP 4: Connect your Google Account

    Your Google Account is used to store all the Creatio instances.

    STEP 5: Fill the Information

    Enter the credentials gathered in the previous step:

    Remember the url must have the "https://" property.

    You can test the connection before adding it.

    STEP 6: Use the Connector

    Open any email to start using the connector and all the relevant information will be available.

    *When the user clicks the back arrow, the "Cancel" and "View" buttons will appear as part of the native interface. Under normal navigation, the current instance will be displayed. If the user selects "Cancel," they will stay on the current screen. If they select "View," they will return to the email details.

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