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Mitel connector for Creatio

Add-on to Creatio to integrate with Mitel telephony

    Description
    Product description

    Mitel connector for Creatio will allow you to effectively communicate with clients and colleagues and keep all communication history logged in one place.

    Use cases:

    • Call management – the connector allows Creatio users to make inbound and outbound calls using MiTel telephony. During the call, an agent can access all information about the Contact, including the history of previous communications.
    • Call Analytics – analyze the quality of communications with clients based on the number of call attempts and conversations, duration of calls, and call results.

    Key features:

    • Make outgoing calls and accept incoming calls in Creatio
    • Put a call on hold
    • Transfer a call to another phone number
    • Identify a Contact and Account by a phone number
    • Indicate a call result
    • Access an entire call history with a client
    • Keep track of call analytics
    Price
    on demand
    The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
    Pricing does not include taxes and fees (such as VAT) regulated by law.
    The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.

    Terms & Conditions

    Support is available for this application.
    Support conditions

    Support is provided by the developer within the "Basic", "Business" and "Premium" packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Support contacts
    Email
    velvetel.support@velvetech.com
    Product compatibility
    UI Framework
    Freedom UI
    Account data sharing

    By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.

    The App Developer will process your data under their privacy policy.

    Developed by
    Support
    Cost
    Category
    UI Framework