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Description
Product description
Mitel connector for Creatio will allow you to effectively communicate with clients and colleagues and keep all communication history logged in one place.
Use cases:
- Call management – the connector allows Creatio users to make inbound and outbound calls using MiTel telephony. During the call, an agent can access all information about the Contact, including the history of previous communications.
- Call Analytics – analyze the quality of communications with clients based on the number of call attempts and conversations, duration of calls, and call results.
Key features:
- Make outgoing calls and accept incoming calls in Creatio
- Put a call on hold
- Transfer a call to another phone number
- Identify a Contact and Account by a phone number
- Indicate a call result
- Access an entire call history with a client
- Keep track of call analytics
Pricing
Price
on demand
The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
Pricing does not include taxes and fees (such as VAT) regulated by law.
The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Support
Support is available for this application.
Support conditions
Support is provided by the developer within the "Basic", "Business" and "Premium" packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
Support contacts
Email
velvetel.support@velvetech.com
Reviews
Installation
Product compatibility
UI Framework
Freedom UI
Account data sharing
By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
The App Developer will process your data under their privacy policy.
Type
UI Framework