Velvetech LLC

Velvetech offers a full range of CRM implementation services that help clients across verticals to achieve their unique business goals. We are convinced that each company has some specific business processes and requires an individual approach. The agility of bpm’online platform allows creating custom-tailored solutions that can satisfy the needs of companies of any size and structure. 

Taking charge of project implementation, we guarantee a successful CRM deployment as well as a smooth transition from another system. Experienced team and agile project management approach allow us to respond to the posed challenges with great precision and effective resource utilization, bringing your business to the new heights in the shortest possible term. And when your company continues to grow, we will be there to adapt and scale your CRM system and make sure it helps you to further increase your revenue.

Our implementation services include:

• Requirements collection and business analysis

• CRM customization and workflow automation

• Business process modeling, engineering, and setup

• Customer-specific configuration

• Data migration from other CRM systems (Zoho CRM, SugarCRM, Salesforce, etc.)

• Data migration from ticketing systems (e.g. Zendesk) and custom in-house systems

• Integration with a website and other internal systems

• Third-party systems integration

• VoIP services and call center integration

• DMS and ECM deployment

• Mobile app development and deployment

We have industry experience in:

• Healthcare

• Finance

• Banking

• Telecommunication

• Retail, Wholesale, and Distribution

• Real Estate

• Food Industry

• Education