Outlook Accelerator
Not rated
From within Microsoft Outlook when viewing an email you can view and create Entities and record Interactions against a record.

Overview

Product overview

Product description

Seamlessly surfaces Creatio Contact, Account, Opportunity, Case (and Custom Entities) and Activity records directly in Outlook, without needing to switch apps.

Enables users to file emails, including attachments, and log call notes directly from Outlook into Creatio—streamlining email-to-CRM workflows.

Empowers fast creation of new Accounts, Contacts, Leads, Opportunities or Cases (and Custom Entities)  from within Outlook based on email content, boosting CRM adoption and reducing manual entry

Provides a real-time view of sales pipelines and case progress in its Outlook task pane, with one-click access to the full Creatio interface as needed

Notes:

  • The number of seats does not need to match the Creatio seat count
  • User licensing is on a named user basis.
  • The client is installed via the Microsoft App-Source store, so access to this and permissions to install is required (speak to your IT admin if unsure of this).
  • Custom entities/Collections are supported.
  • Screens and lists can be customised
  • Fields used in search can be customised
  • Stages displayed in Leads/Opportunities and Cases are based on the lookups.
  • You can log on as the named "supervisor" user without a license allowing you the freedom to make sure the system is match for your business. For other users a valid license must be purchased.
Implementations (including customisations to the UI) and end user training are separate from the license fee and are to be paid separately. Contact us direct for Pricing for these services.

Key Features

Save Emails and Log Call Notes

Get your data into CRM easily delivering on the 360 view of your business

View Opportunities

View details of an Opportunity and open into full Creatio

Create Collections from Emails

Convert your emails into Accounts, Contacts, Opportunities and more

Match Creatio Data

Select an email and see your Creatio Data in Microsoft Outlook

Industries

Industries

UI Framework

UI Framework
Classic UI
Freedom UI

Type

Type
Integration via Creatio API

Price

Price
Paid

Compatible with Creatio

Version
8.1.4 and up

Pricing

Monthly
Annual
Standard
$ 17.00 user / month
billed annually
From 2 users
Description (Formatted)
All Features Included. Customisations billed separately
Implementations (including customisations to the UI) and end user training are separate from the license fee and are to be paid separately. Contact us direct for Pricing for these services

Terms and Conditions

By installing this product you agree to terms and conditions outlined in the license agreement.

Pricing FAQ

How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?

Support

Installation

Setup guide

Install the Outlook Add-In from the Microsoft App source Store Outlook Client Install

Open an email and click the icon to open the Task Pane

Add in your connection to Creatio

Pin the app and change email and the system will start searching Creatio based on the email

Compatibility notes

Compatibility notes
Requirements are detailed in our online help

Product compatibility

UI Framework

Classic UI
Freedom UI

Deployment Options

Cloud

DBMS

PostgreSQL
MS SQL

Platform

.NET Framework
.NET 6 (started from 8.0.9)

Compatible with Creatio

8.1.4 and up

Versions

Versions history

Version
Compatibility
Release date
1.0
8.1.4 and up
10.04.2025
Release summary
Create Records, File Emails and Log Call Notes

Manual app installation

  1. Open the needed app → the Packages tab - download the Markeplace app files.
  2. Click in the top right → Application Hub
  3. Click New application. This opens a window.
  4. Select Install from file and click Select in the window that opens.
  5. Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.

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