4.7 (3 ratings)

Social media cases for Creatio

Connector to social media listening system YouScan for effective brand reputation management.
Application type
On-site deployment
Cloud deployment
    Product description
    Product description

    This connector to the YouScan social media listening platform provides instant access to the customers' online conversations, enabling enterprises and agencies to handle all relevant requests from social media within a single case management workflow in Creatio.

    Use cases:

    With YouScan, you will never miss out on any negative reference or available opportunity, as it keeps you updated in real-time. YouScan will enable you to:

    • determine trends around a specific topic;
    • learn more about industry influencers, brand advocates and detractors;
    • analyze the market sentiment on the brand and managing reputation;
    • understand the brand’s share of voice and monitoring competitors;
    • analyze the efficiency of marketing activities;
    • get visual insights on common use cases of the product;
    • and much more…

    Key features:

    Create cases in Creatio based on over 300 million relevant posts from various channels, such as review web sites, forums, online news, blogs, messengers and social media platforms (e.g., Facebook, Instagram, Twitter, YouTube).


    Creatio integration is included in our price plans starting from a Pro plan; You need an active paid YouScan subscription to use this integration.

    You get all the power of our social media listening and analytics platform, YouScan.io, and Creatio integration. Unlike other social media monitoring vendors, we don't have limits on the stored data or number of users in your account.

    Support conditions

    Technical support is provided during business hours. Requests are processed within an hour. You can contact technical support directly from YouScan or by email.

    Product compatibility
    7.13 and up
    .Net Framework
    Guides and manuals

    1. Create YouScan account. Register for your free demo of YouScan here.

    2. Configure YouScan integration. Go to YouScan to setup Creatio integration using the following guide or contact your YouScan account manager for help.

    Leave your feedback about the solution to its developer and Marketplace team