Overview
Product overview
This connector to the YouScan social media listening platform provides instant access to the customers' online conversations, enabling enterprises and agencies to handle all relevant requests from social media within a single case management workflow in Creatio.
Use cases:
With YouScan, you will never miss out on any negative reference or available opportunity, as it keeps you updated in real-time. YouScan will enable you to:
- determine trends around a specific topic;
- learn more about industry influencers, brand advocates and detractors;
- analyze the market sentiment on the brand and managing reputation;
- understand the brand’s share of voice and monitoring competitors;
- analyze the efficiency of marketing activities;
- get visual insights on common use cases of the product;
- and much more…
Key features:
Create cases in Creatio based on over 300 million relevant posts from various channels, such as review web sites, forums, online news, blogs, messengers and social media platforms (e.g., Facebook, Instagram, Twitter, YouTube).
Pricing
Terms and Conditions
Pricing FAQ
Support
Technical support is provided during business hours. Requests are processed within an hour. You can contact technical support directly from YouScan or by email.
Installation
Setup guide
Data sharing
- By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
- The App Developer will process your data under their privacy policy.
Versions
Versions history
Manual app installation
- Open the needed app → the Packages tab - download the Markeplace app files.
- Click in the top right → Application Hub
- Click New application. This opens a window.
- Select Install from file and click Select in the window that opens.
- Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.
Creatio integration is included in our price plans starting from a Pro plan; You need an active paid YouScan subscription to use this integration.
You get all the power of our social media listening and analytics platform, YouScan.io, and Creatio integration. Unlike other social media monitoring vendors, we don't have limits on the stored data or number of users in your account.