Description
Product description
Webitel call manager for Creatio aggregates all the advantages of the customer relationship management system which includes a complete set of tools to efficiently manage calls, as well as industry best practices to increase employees’ operational efficiency.
Webitel call manager for Creatio includes the following capabilities:
- Manage a single database of accounts and contacts
- Manage the history of interactions with clients
- Record phone calls
- Automatic caller ID when receiving a call
- Call reception, initiation, call transfer to the standby mode and to another employee
- Integration of additional communication channels (ie: call from a website, email, etc.)
- Track call statistics and build your own analytics
- Connect communication channels and users, setting IVR-menu and call routing
The remarkable flexibility and ease of use makes the system highly adaptive, meeting the objectives and requirements of any company regardless of its scope, scale and industry.
Languages
Additional resources
Pricing
Price
Webitel call manager for Creatio cloud / on-site subscription
$ 115
user / year
Pricing does not include taxes and fees (such as VAT) regulated by law.
The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Support
Support conditions
Support is provided by a developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
Support contacts
Email
support@webitel.com
Installation
Product compatibility
Product
All products on Creatio platform
Version
7.15.1 and up
DBMS
MS SQL
PostgreSQL
Platform
.NET Framework
Deployment options
Cloud
On-site
Feedback
Leave your feedback about the solution to its developer and Marketplace team
Developed by
Type
Compatibility
Webitel call manager for Creatio is an add-on extension to Creatio. In order to install the add-ons, a minimum of one license is required.
The connector is compatible only with .NetFramework platform.