Webitel call manager for Creatio
Not rated
Certified
The connector provides a complete set of tools to efficiently manage calls within the Creatio system

Overview

Product overview

Product description

Webitel call manager for Creatio aggregates all the advantages of the customer relationship management system which includes a complete set of tools to efficiently manage calls, as well as industry best practices to increase employees’ operational efficiency.

Webitel call manager for Creatio includes the following capabilities:

  • Manage a single database of accounts and contacts
  • Manage the history of interactions with clients
  • Record phone calls
  • Automatic caller ID when receiving a call
  • Call reception, initiation, call transfer to the standby mode and to another employee
  • Integration of additional communication channels (ie: call from a website, email, etc.)
  • Track call statistics and build your own analytics
  • Connect communication channels and users, setting IVR-menu and call routing

The remarkable flexibility and ease of use makes the system highly adaptive, meeting the objectives and requirements of any company regardless of its scope, scale and industry.

Categories

Category

UI Framework

UI Framework
Classic UI

Type

Type
Application

Price

Price
Paid
Trial

Compatible with Creatio

Version
7.15.1 and up

Pricing

Monthly
Annual
Webitel call manager for Creatio cloud / on-site subscription
$ 9.58 user / month
billed annually

Terms and Conditions

By installing this product you agree to terms and conditions outlined in the license agreement.

Pricing FAQ

How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?

Support

Support is available for this application
Support is provided by the developer within the "Basic", "Business" and "Premium" packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

Installation

Compatibility notes

Compatibility notes

Webitel call manager for Creatio is an add-on extension to Creatio. In order to install the add-ons, a minimum of one license is required. 

The connector is compatible only with .NetFramework platform.

Product compatibility

UI Framework

Classic UI

Deployment Options

Cloud
On-site

DBMS

PostgreSQL
MS SQL

Platform

.NET Framework

Compatible with Creatio

7.15.1 and up

Versions

Versions history

Version
Compatibility
Release date
1.1
7.15.1 and up
14.11.2023
Release summary

Certified version

Manual app installation

  1. Open the needed app → the Packages tab - download the Markeplace app files.
  2. Click in the top right → Application Hub
  3. Click New application. This opens a window.
  4. Select Install from file and click Select in the window that opens.
  5. Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.

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