4.625
4.6 (8 ratings)

Webitel call manager for Creatio

Certified
The connector provides a complete set of tools to efficiently manage calls within the Creatio system
    Description
    Product description

    Webitel call manager for Creatio aggregates all the advantages of the customer relationship management system which includes a complete set of tools to efficiently manage calls, as well as industry best practices to increase employees’ operational efficiency.

    Webitel call manager for Creatio includes the following capabilities:

    • Manage a single database of accounts and contacts
    • Manage the history of interactions with clients
    • Record phone calls
    • Automatic caller ID when receiving a call
    • Call reception, initiation, call transfer to the standby mode and to another employee
    • Integration of additional communication channels (ie: call from a website, email, etc.)
    • Track call statistics and build your own analytics
    • Connect communication channels and users, setting IVR-menu and call routing

    The remarkable flexibility and ease of use makes the system highly adaptive, meeting the objectives and requirements of any company regardless of its scope, scale and industry.

    Languages
    Additional resources
    Price
    Webitel call manager for Creatio cloud / on-site subscription
    $ 115
    user / year
    The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
    Pricing does not include taxes and fees (such as VAT) regulated by law.
    The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.

    Terms & Conditions

    Support is available for this application.
    Support conditions

    Support is provided by a developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

     

    Support contacts
    Email
    support@webitel.com
    Product compatibility
    Product
    All products on Creatio platform
    Version
    7.15.1 and up
    DBMS
    PostgreSQL
    MS SQL
    Platform
    .NET Framework
    Deployment options
    Cloud
    On-site

    Webitel call manager for Creatio is an add-on extension to Creatio. In order to install the add-ons, a minimum of one license is required. 

    The connector is compatible only with .NetFramework platform.

    Account data sharing

    By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.

    The App Developer will process your data under their privacy policy.

    Leave your feedback about the solution to its developer and Marketplace team

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    Cost
    Category
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