Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Digital Ads
Monitor the performance of your ad campaigns across multiple social media and digital platforms.
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
ZoomInfo SalesOS connector
ZoomInfo SalesOS connector for Creatio
ZoomInfo SalesOS connector allows you to enrich contact and account records
Apollo.io connector for Creatio
Apollo.io connector allows you to enrich Contact and Account records
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.