Creating cases using preconfigured templates

Automatic appointment of service and assignee in a new case based on incoming email and service details

An ability to publish by one click selected knowledge base article to portal

The connector allows processing messages from Telegram chatbot in Creatio

Handle repetitive requests around the clock and create new cases from Solvemate

The connector allows processing messages from Facebook Messenger in Creatio

Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section

Service for automatic and manual distribution of email, SMS, Viber SMS