Creating cases using preconfigured templates

Automatic appointment of service and assignee in a new case based on incoming email and service details

An ability to publish by one click selected knowledge base article to portal

Manage problems connected to cases

VAT validation for EU countries

Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section

Automatically process attachments encrypted using a digital signature in synchronized emails

Cloud4Wi enables companies across verticals to observe and interact with on-site visitors that connect to your guest Wi-Fi networks, collecting contacts and enriching profiles with location-based information.