Creating cases using preconfigured templates

Automatic appointment of service and assignee in a new case based on incoming email and service details

The add-on helps to simplify routine operations within the framework of the ongoing workflows

Manage problems connected to cases

File management by Google Workspace integration. Creating / editing / viewing files and folders in the Creatio interface.

Database segmentation for efficient analysis

Simple work with catalogs in the system. Filter the records automatically, hierarchy of selection, convenient and quick adding records to the details.

Take photos using a laptop or phone camera and save them to records immediately

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section