Creating cases using preconfigured templates

Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.

Automatic appointment of service and assignee in a new case based on incoming email and service details

Monitor the performance of your ad campaigns across multiple social media and digital platforms.

The add-on helps to simplify routine operations within the framework of the ongoing workflows

Manage problems connected to cases

Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.

Take photos using a laptop or phone camera and save them to records immediately

Create additional dynamic characteristics for your configuration item

Connector for Google Meet, online meeting service