Quickly search for e-mails in the communication panel

Connector to Okta, an integrated multifactor authentication cloud platform

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Automatically process attachments encrypted using a digital signature in synchronized emails

Embrace dynamic call scripts for effective customer communications.

Advanced settings for a Single Sign-On provider

Quickly create and automate cases according to a schedule

Easily manage a chain of activities of the case life cycle

Extend the variety of your specific case parameters