Management of internal and external service for a company of any size

Creating cases using preconfigured templates

Client conversation dynamic scripts

Automatic appointment of service and assignee in a new case based on incoming email and service details

The add-on helps to simplify routine operations within the framework of the ongoing workflows

Chatbot designer for 24/7 service for your customers

Connector to Okta, an integrated multifactor authentication cloud platform

Take photos using a laptop or phone camera and save them to records immediately

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section