Color code case stages in section and detail record lists

Management of internal and external service for a company of any size

Client conversation dynamic scripts

This add-on allows you to change color for activities in actions dashboard container

Chatbot designer for 24/7 service for your customers

Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.

Take photos using a laptop or phone camera and save them to records immediately

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Automatically process attachments encrypted using a digital signature in synchronized emails