Creating cases using preconfigured templates

Employee compensation system. Bonus accrual, accrual rules, compensation management and analytics

Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.

Automatic appointment of service and assignee in a new case based on incoming email and service details

An ability to publish by one click selected knowledge base article to portal

The add-on helps to simplify routine operations within the framework of the ongoing workflows

Set up values, lists, tables, priorities and other types of macros for use in message templates.

This add-on allows you to change color for activities in actions dashboard container

Manage problems connected to cases

An ability to use EmailOnAcid automated tools needed to streamline and optimize your emails