Creating cases using preconfigured templates

Employee compensation system. Bonus accrual, accrual rules, compensation management and analytics

Automatic appointment of service and assignee in a new case based on incoming email and service details

An ability to publish by one click selected knowledge base article to portal

Easy booking of conference rooms when working with calendar

Manage problems connected to cases

An ability to send approvals via email

Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section