Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
Mapsly service for Creatio
Feature-rich, highly customizable map platform for field sales, geo-analysis, routing, location tracking, territory management, prospecting, embeddable maps and no-code automation
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Integration via Creatio API
InterWeave eCommerce Gateway
InterWeave eCommerce Gateway for Creatio
The Inter Weave eCommerce Gateway, is a powerful,easy-to-use configurable integration, delivered by Inter Weave SMART Solutions, a comprehensive SaaS, Integration Platform.
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers
CI Characteristics Designer
CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule