Set up values, lists, tables, priorities and other types of macros for use in message templates.

Collaboration between your company and your customers through the Evoqia Portal

Chatbot designer for 24/7 service for your customers

Sending bulk and single email campaigns from Creatio using the eSputnik service

Temporarily or permanently reassign objects from one employee to another during vacation/time-off periods

Omnichannel dialogue functional for seamless customer interactions

Take photos using a laptop or phone camera and save them to records immediately

Keep records of system users' vacations

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.