Dedicated email management section

Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.

Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.

Take photos using a laptop or phone camera and save them to records immediately

Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Cusbo chat channels for Creatio provide the possibility to process messages sent via Instagram, Facebook, Viber, WhatsApp, Telegram and website widget using Cusbo service

The Adobe e-sign Integration for Creatio is designed to facilitate the generation of Adobe e-sign agreements, sending them out for signature and receiving the signed documents directly from Creatio UI.