Set up values, lists, tables, priorities and other types of macros for use in message templates.

Chatbot designer for 24/7 service for your customers

Dedicated email management section

Take photos using a laptop or phone camera and save them to records immediately

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

The Adobe e-sign Integration for Creatio is designed to facilitate the generation of Adobe e-sign agreements, sending them out for signature and receiving the signed documents directly from Creatio UI.

Embrace dynamic call scripts for effective customer communications.

Quickly create and automate cases according to a schedule

Easily manage a chain of activities of the case life cycle