Recruitment
Effective planning and conducting a cycle of interviews with candidates
Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
Training request
Processing employee training requests
Employee onboarding
Employee first day groundwork and preparation of the pertinent training required for the job
DData HRMS for Creatio
DData HRMS for Creatio aims at making the life of employees and HR department easier by automating routine processes based on the best global practices using elements of artificial intelligence
Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Vacation leave request
Processing vacation leave requests from employees
Recruitment request
Tracking requests to recruit new staff in the company
Business trip request
Processing business trip requests from employees
Termination of employment
Termination of employment
Employee termination groundwork and notifying other departments about the termination
Employee internal transfer
Employee internal transfer
Employee internal transfer groundwork
ServicePoint for Creatio
Management of internal and external service for a company of any size
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Call Center 360 for Creatio
Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM.
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers