Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
RiskMaster for Creatio
Vertical solution for managing Risk catalogue, automatically identify incidents and cases with risk impact and automate their resolution
Collection for Creatio
Debt collection strategy automation
Data Import-Export for Creatio
Schedule your data import to and export from Creatio through CSV Files (Local, SFTP, …) or connection to any SQL Server database
ComplyTrack for Creatio
Ensuring compliance with the regulator’s requirements (KYC, AML, CTF, legislation, industry standards)
Case stage color coding for Creatio
Color code case stages in section and detail record lists
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Action panel activity background color
Action panel activity background color for Creatio
This add-on allows you to change color for activities in actions dashboard container
Call Center 360 for Creatio
Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM.
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers