Creating cases using preconfigured templates

Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.

Automatic appointment of service and assignee in a new case based on incoming email and service details

The add-on helps to simplify routine operations within the framework of the ongoing workflows

Manage problems connected to cases

Database segmentation for efficient analysis

For creating questionnaires as basis for surveys, interviews, quizzes, certifications, and checklists that can include scoring of results.

Simple work with catalogs in the system. Filter the records automatically, hierarchy of selection, convenient and quick adding records to the details.

Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.

Take photos using a laptop or phone camera and save them to records immediately