Color code case stages in section and detail record lists

Creating cases using preconfigured templates

New element in campaign designer that allows to issue vouchers (certificates) for loyalty program members

Automatic appointment of service and assignee in a new case based on incoming email and service details

Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.

The add-on helps to simplify routine operations within the framework of the ongoing workflows

This add-on allows you to change color for activities in actions dashboard container

Manage problems connected to cases

Take photos using a laptop or phone camera and save them to records immediately

Favorite email templates for sending a response to a customer in a case