Creating cases using preconfigured templates

Client conversation dynamic scripts

The add-on helps to simplify routine operations within the framework of the ongoing workflows

Manage problems connected to cases

Chatbot designer for 24/7 service for your customers

For creating questionnaires as basis for surveys, interviews, quizzes, certifications, and checklists that can include scoring of results.

Organize your lead and opportunity management with ease. Apply effective lead capturing tools, segment leads to focus on the best opportunities, and monitor the lead pipeline to avoid bottlenecks as early as possible.

Take photos using a laptop or phone camera and save them to records immediately

Create additional dynamic characteristics for your configuration item

Favorite email templates for sending a response to a customer in a case