Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
Keen Citizen Services for Creatio
For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal
An ability to publish by one click selected knowledge base article to portal
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule
Banza service task manager
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.
