Management of internal and external service for a company of any size

Creating cases using preconfigured templates

Automatic appointment of service and assignee in a new case based on incoming email and service details

An ability to publish by one click selected knowledge base article to portal

The connector allows processing messages from Telegram chatbot in Creatio

Handle repetitive requests around the clock and create new cases from Solvemate

The connector allows processing messages from Facebook Messenger in Creatio

Manage problems connected to cases

Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website

Favorite email templates for sending a response to a customer in a case