Appointment of service and assignee in a new case
Appointment of service and assignee in a new case
Automatic appointment of service and assignee in a new case based on incoming email and service details
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal
An ability to publish by one click selected knowledge base article to portal
Conference room booking for Creatio
Conference room booking for Creatio
Easy booking of conference rooms when working with calendar
Integration via Creatio API
Problem management helper
Problem management helper for Creatio
Manage problems connected to cases
Email approvals for Creatio
Email approvals for Creatio
An ability to send approvals via email
Cusbo business messenger for Creatio
Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website
Favorite email templates in cases for Creatio
Favorite email templates in cases for Creatio
Favorite email templates for sending a response to a customer in a case
Video player for Creatio
Play video files uploaded to the Attachments detail of any section
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
MasterCRM E-Chat integration
MasterCRM E-Chat integration for Creatio
MasterCRM E-Chat integration for Creatio allows to communicate with customers directly from the Creatio omnichannel core in popular messengers through personal Viber/Telegram account numbers using E-Chat service