Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Data Import-Export for Creatio
Schedule your data import to and export from Creatio through CSV Files (Local, SFTP, …) or connection to any SQL Server database
AI-powered call analytics platform
AI-powered call analytics platform for Creatio
Get your call center agents and managers bring their A-game into action with AI call analytics
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers
Integration via Creatio API
SAP HANA integration for Creatio
A starter template that makes Creatio and SAP HANA integration fast and easy. Powered by StarfishETL.
Integration via Creatio API
InterWeave Sage Intacct Integration
InterWeave Sage Intacct Integration for Creatio
The Inter Weave SMART Solution for Creatio to Sage Intacct is a powerful, configurable Integration Solution, providing extensive integration of data, uni or bi-directional, with your business process and workflow.
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule