Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
AI-powered call analytics platform
AI-powered call analytics platform for Creatio
Get your call center agents and managers bring their A-game into action with AI call analytics
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers
Nova Poshta integration for Creatio
Formation of electronic waybills and dispatch of delivery by the Nova Poshta service from Creatio
eWizard Content Management Platform integration
eWizard Content Management Platform integration for Creatio
eWizard is a solution intended for pharmaceutical content production acceleration. It provides full management features: planning, brief creation, translation, modularization, tagging, and distribution.
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
eWizard Pulse connector for Creatio
eWizard Pulse is an application that allows presenting e-Detailers on face-to-face meetings and collecting the common metrics to measure efficiency and get feedback on the demonstrations performed.
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule