Create additional dynamic characteristics for your configuration item

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Conduct surveys among your contacts and accounts

Collect knowledge about all company services and useful cases in a unified knowledge base.

The Adobe e-sign Integration for Creatio is designed to facilitate the generation of Adobe e-sign agreements, sending them out for signature and receiving the signed documents directly from Creatio UI.

Embrace dynamic call scripts for effective customer communications.

Quickly create and automate cases according to a schedule

Easily manage a chain of activities of the case life cycle