Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
AI-powered call analytics platform
AI-powered call analytics platform for Creatio
Get your call center agents and managers bring their A-game into action with AI call analytics
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
SalesUp Multichannel Bulk Messaging
SalesUp Multichannel Bulk Messaging for Creatio
Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers
Nova Poshta integration for Creatio
Formation of electronic waybills and dispatch of delivery by the Nova Poshta service from Creatio
CI Characteristics Designer
CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.