Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
Consimple loyalty for Creatio
A powerful Creatio-based solution for loyalty programs automation
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Easy attachment field editing
Easy attachment field editing for Creatio
This add-on switches common Attachments detail to editable grid mode
SalesUp Calculation engine
SalesUp Calculation engine for Creatio
Add-on for Creatio’s platform for implementing calculation logic in the system object cards without software developers involvement.
Custom pop-up messages for Creatio
Creating pop-up messages for users
SalesUp Role-based business rules
SalesUp Role-based business rules for Creatio
Create business rules based on user role.
Call Center 360 for Creatio
Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM.
