Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Catalog of company services for registering customer requests on the portal

Client conversation dynamic scripts

Chatbot designer for 24/7 service for your customers

Formation of electronic waybills and dispatch of delivery by the Nova Poshta service from Creatio

The connector allows you to connect several Nova Poshta offices, create TTN in the order, track the status of the parcel and link the status of the parcel to the status of the order, print TTN, and use parcel data to automate messages to customers

Omnichannel dialogue functional for seamless customer interactions

Prengi - Comprehensive System for Clear and Effective Facility Management!

By using this system, you can easily manage all processes of operation and maintenance of your facilities online. No limits for number and type of real estate to work with.

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.