Call Center 360 for Creatio
Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM.
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers
Keen Survey Tool for Creatio
For creating questionnaires as basis for surveys, interviews, quizzes, certifications, and checklists that can include scoring of results.
Stream Telecom connector for Creatio
Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.
Cusbo business messenger for Creatio
Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website
CI Characteristics Designer
CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Surveys Done Easy for Creatio
Conduct surveys among your contacts and accounts
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule