Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
ServicePoint for Creatio
Management of internal and external service for a company of any size
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
SalesUp Multichannel Bulk Messaging
SalesUp Multichannel Bulk Messaging for Creatio
Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal
An ability to publish by one click selected knowledge base article to portal
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers
Analytical segmentation for Creatio
Database segmentation for efficient analysis
MasterCRM BAS integration
MasterCRM BAS integration for Creatio
Connect your Creatio system with your accounting system on the 1C platform (version 8.3 and higher)
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
SmartTender connector for Creatio
Connector to the smarttender.biz tender platform to receive commercial and public tenders.