Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
Keen Life Sciences for Creatio
For commercial operations in Life Sciences: Territories, target plans, key accounts, HCP & HCO profiles, KOLs, TAs, MIRs, DCRs, samples, and much more.
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Call Center 360 for Creatio
Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM.
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers
Stream Telecom connector for Creatio
Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.
eWizard Content Management Platform integration
eWizard Content Management Platform integration for Creatio
eWizard is a solution intended for pharmaceutical content production acceleration. It provides full management features: planning, brief creation, translation, modularization, tagging, and distribution.
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
eWizard Pulse connector for Creatio
eWizard Pulse is an application that allows presenting e-Detailers on face-to-face meetings and collecting the common metrics to measure efficiency and get feedback on the demonstrations performed.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.
