Field sales
Field sales management: a schedule of visits, field sales rules and order placement
Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Beesender Bot Master for Creatio
No-code rule-based chatbot builder for Creatio
Asterisk connector for Creatio
Add-on to Creatio to integrate with Asterisk telephony
Finesse call centre connector
Finesse call centre connector for Creatio
Add-on to Creatio to integrate with Cisco Finesse telephony
Bank front-office and contact center management
Financial Services Creatio, customer journey edition
A powerful product for front-office and contact center management
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.