17 solutions
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Application
Beesender Chat Master
Beesender Chat Master for Creatio
Advanced omnichannel chats functionality for Creatio
Certified
Trial
Application
Case Management
Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Certified
Trial
Application
YouScan connector
YouScan connector for Creatio
Uncover new sales opportunities, as well as threats across social media with YouScan. Empower your customer success managers, marketers and sales specialists with social media insights delivered directly into Creatio.
Free
Application
Social media cases
Social media cases for Creatio
Connector to social media listening system YouScan for effective brand reputation management.
Free
Template
ITSM. Service Level Management. Service development
ITSM. Service Level Management. Service development

Preparation of service requirements and description for new service release

Free
Application
Compensation
Compensation for Creatio
Employee compensation system. Bonus accrual, accrual rules, compensation management and analytics
Free
Template
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal

An ability to publish by one click selected knowledge base article to portal

Free
Application
Writer Operator
Writer Operator for Creatio
Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.
Trial
Application
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Trial
Application
Knowledge Management
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
Certified
Free
Application
Banza service task manager
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle
Trial
Application
Ada AI Chatbot
Ada AI Chatbot

Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.

Certified
Free
Application
Hootsuite connector
Hootsuite connector for Creatio
Send posts or comments from the Hootsuite dashboard directly to Creatio, creating contact or case records.
Free
Application
Service Request and ITAM
Service Request and ITAM for Creatio
Manage ITSM process Service Request and IT Assets in an easy, transparent, and cost-effective way.