Beesender Chat Master for Creatio
Advanced omnichannel chats functionality for Creatio
Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
YouScan connector for Creatio
Uncover new sales opportunities, as well as threats across social media with YouScan. Empower your customer success managers, marketers and sales specialists with social media insights delivered directly into Creatio.
Social media cases for Creatio
Connector to social media listening system YouScan for effective brand reputation management.
ITSM. Service Level Management. Service development
ITSM. Service Level Management. Service development
Preparation of service requirements and description for new service release
Compensation for Creatio
Employee compensation system. Bonus accrual, accrual rules, compensation management and analytics
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal
An ability to publish by one click selected knowledge base article to portal
Writer Operator for Creatio
Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
Banza service task manager
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.
Hootsuite connector for Creatio
Send posts or comments from the Hootsuite dashboard directly to Creatio, creating contact or case records.
Service Request and ITAM for Creatio
Manage ITSM process Service Request and IT Assets in an easy, transparent, and cost-effective way.
Whatsapp connector for Creatio
A powerful tool that seamlessly connects WhatsApp with Creatio